Patient safety culture in out-of-hours primary care services in the Netherlands: a cross-sectional survey
نویسندگان
چکیده
منابع مشابه
Cancer patients’ use of primary care out-of-hours services: a cross-sectional study in Norway
OBJECTIVE To investigate how cancer patients in Norway use primary care out-of-hours (OOH) services and describe different contact types and procedures. DESIGN A retrospective cross-sectional registry study using a billing registry data source. SETTING Norwegian primary care OOH services in 2014. SUBJECTS All patients' contacts in OOH services in 2014. Cancer patients were identified by I...
متن کاملTelephone counselling by nurses in Norwegian primary care out-of-hours services: a cross-sectional study
BACKGROUND The primary care out-of-hours (OOH) services in Norway are characterized by high contact rates by telephone. The telephone contacts are handled by local emergency medical communication centres (LEMCs), mainly staffed by registered nurses. When assessment by a medical doctor is not required, the nurse often handles the contact solely by nurse telephone counselling. Little is known abo...
متن کاملPatient Safety Culture in Slovenian out-of-hours Primary Care Clinics
INTRODUCTION Patient safety culture is a concept which describes how leader and staff interaction, attitudes, routines and practices protect patients from adverse events in healthcare. We aimed to investigate patient safety culture in Slovenian out-of-hours health care (OOHC) clinics, and determine the possible factors that might be associated with it. METHODS This was a cross-sectional study...
متن کاملThe psychometric properties of the ‘safety attitudes questionnaire’ in out-of-hours primary care services in the Netherlands
BACKGROUND The Safety Attitudes Questionnaire (SAQ) is one of the most widely used instruments to assess safety culture among healthcare providers. The ambulatory version of the SAQ (SAQ-AV) can be used in the primary care setting. Our study objective was to examine the underlying factors and psychometric properties of the Dutch translation of the SAQ-AV in out-of-hours primary care services. ...
متن کاملPatient safety in out-of-hours primary care: a review of patient records
BACKGROUND Most patients receive healthcare in primary care settings, but relatively little is known about patient safety. Out-of-hours contacts are of particular importance to patient safety. Our aim was to examine the incidence, types, causes, and consequences of patient safety incidents at general practice cooperatives for out-of-hours primary care and to examine which factors were associate...
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ژورنال
عنوان ژورنال: Scandinavian Journal of Primary Health Care
سال: 2018
ISSN: 0281-3432,1502-7724
DOI: 10.1080/02813432.2018.1426150